Job description
The IT Support Engineer is the first point of contact in our technical support chain. In this role, you will work both from our lab and on-site at customer locations — managing equipment, resolving technical issues, and ensuring the smooth operation of their IT infrastructure. This is a hands-on position that offers fast, real-world experience in an MSP environment.
Who we are looking for
Someone who enjoys solving problems, isn’t afraid to ask questions, and wants to grow in a practical, fast-paced IT environment. You don’t need to know everything — you need the right mindset and a solid foundation to build on.
Key Responsibilities
- Record and maintain an up-to-date inventory of customer equipment
- Organize the computer lab and handle daily equipment preparation and configuration tasks (initial setup, application installation, firmware and driver updates)
- Provide technical support to customers, both remotely and on-site, for the resolution of IT issues
Required Qualifications
- Recent graduate or final-year student in Computer Science, Electronics, or Telecommunications (TEI/AEI or equivalent)
- Basic knowledge of networking fundamentals
- Basic knowledge of computer hardware and software (architecture, OS installation, hardware troubleshooting)
What We Offer
- A collaborative, friendly team environment where you’ll learn from day one
- Continuous training and access to specialized technical seminars
- Salary: €1,100 gross